Contact
Come Find Us in Phoenix
Questions about membership, classes, or whether The Collective is the right fit for you — reach out and we'll respond within one business day.
We'd Rather Talk Than Sell
If you're on the fence about joining, the best thing you can do is come in during an open-gym session and walk the floor. No sales pitch, no guided tour with a clipboard — just an honest look at the space, the gear, and the people training. We're located at 4820 N 16th Street in Phoenix, easy to reach from Camelback Road, with street parking on both sides and a small dedicated lot behind the building. If you want to talk first, send us an email at hello@dashyard.cc or call us at +1 (602) 774-3920 during business hours. For class bookings and schedule questions, the member app is the fastest route — but for anything about membership tiers, trial weeks, or personal training options, a direct conversation with a coach will always give you a better answer than a FAQ page.
Ways to Connect
Pick the option that fits the question.
Visit the floor
4820 N 16th Street, Phoenix, AZ 85016. Doors open at 5:30 a.m. weekdays, 7:00 a.m. Saturdays, and 8:00 a.m. Sundays. First-timers are welcome during any open-gym window — just let the desk know it's your first visit.
Email us
hello@dashyard.cc — for membership questions, corporate accounts, event inquiries, or anything that doesn't need an immediate answer. We respond within one business day, usually faster Monday through Thursday.
Call the desk
+1 (602) 774-3920. The front desk is staffed during all operating hours. If you're calling about a class session in progress, we may ask you to leave a message — coaches are on the floor and away from the phone during sessions.
“I emailed on a Sunday night fully expecting an autoresponse. Coach Dani replied Monday morning with a paragraph actually addressing my injury history and which formats would work. That response was why I signed up — before I'd even stepped inside.”
Teresa M., North Phoenix
Visit & Hours
4820 N 16th StreetPhoenix, AZ 85016, USA
+1 (602) 774-3920
hello@dashyard.cc
| Monday | 5:30 – 21:00 |
|---|---|
| Tuesday | 5:30 – 21:00 |
| Wednesday | 5:30 – 21:00 |
| Thursday | 5:30 – 21:00 |
| Friday | 5:30 – 20:00 |
| Saturday | 7:00 – 15:00 |
| Sunday | 8:00 – 13:00 |
4820 N 16th Street, Phoenix, AZ 85016
Common Questions Before Your First Visit
Do I need to book in advance or can I just walk in?
For group classes, advance booking is required — sessions cap at sixteen and popular morning slots fill up two to three days ahead. For open-gym access, you can walk in any time during operating hours without a reservation. If you're on a free trial, just bring a photo ID on your first visit and we'll set you up at the desk.
What should I bring to my first session?
Training shoes, a water bottle, and a willingness to introduce yourself to one new person. We provide towels, chalk, lifting belts on request, and resistance bands. You don't need to bring your own barbell accessories unless you have a personal preference — we keep the floor stocked.
Is The Collective accessible for people returning from injury?
Yes. Several of our coaches hold corrective exercise or sports rehabilitation certifications, and we have a documented protocol for onboarding members who are returning from surgery, stress fractures, or chronic injuries. Book a 30-minute intro session with a coach before your first class — it makes a meaningful difference in how your program is structured.
Do you offer corporate or group memberships?
We do. Companies with five or more employees joining receive a 15% discount on Community and All-Access plans, plus priority booking on Team Training sessions. Invoicing can be handled monthly per employee or as a single flat corporate account. Email hello@dashyard.cc with the subject line “Corporate inquiry” and we'll send you the rate sheet within 24 hours.
Ready to Train With People Who'll Remember You Next Week?
Claim your free one-week trial on the Community tier and see what consistency feels like.
Start your free week